Phishing Recognition Lab

Three exercise engines, a library of 42 techniques, and a measurement model that treats over-reporting as a failure.

What this programme claims — and what it does not

The strongest field evidence says awareness training barely moves click rates. Ho et al. (IEEE S&P 2025, 19,500 staff) found no significant relationship between training completion and susceptibility, and that 75% of people spent one minute or less in the content. Lain et al. (ETH Zurich, 14,733 staff, 15 months) found embedded training did not help and plausibly backfired through overconfidence. What held up at scale was reporting by the workforce.

So this programme does not claim to reduce click rates. It trains three things it can defend: discrimination, calibration and reporting. It is built to a 60–90 second attention budget because that is what people actually give. And it treats over-reporting as a first-class failure, scored and penalised, because a programme that floods the security team teaches everyone that reporting is meaningless.

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